About us
This website is operated by Quality Ginseng Direct.
By using this website and placing an order, you agree to the terms below.
If you have any questions, please contact us at info@qualityginsengdirect.co.uk.
Products & orders
All products are subject to availability.
We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or stock issues.
Once your order has been placed, you will receive an order confirmation email. This does not guarantee acceptance until your order has been dispatched.
Pricing & payment
All prices are shown in GBP (£).
Prices include VAT where applicable.
Payments are processed securely via third-party payment providers. We do not store your payment details.
Delivery
Delivery times are estimates and may vary depending on location and circumstances beyond our control.
We are not responsible for delays caused by couriers or external factors.
Returns & refunds
We offer a 30-day money-back guarantee on eligible items.
Returned items must be unused and in their original condition.
For returns or exchanges, please contact us before sending any items back.
Liability
We make every effort to ensure the information on this website is accurate.
However, we do not guarantee that all content is error-free.
To the fullest extent permitted by law, we are not liable for any indirect or consequential losses arising from the use of this website or our products.
Intellectual property
All content on this website, including text, images, and branding, is the property of Quality Ginseng Direct and may not be used without permission.
Changes to these terms
We may update these Terms & Conditions at any time.
Any changes will be posted on this page.