Who we are
This website is operated by Quality Ginseng Direct.
Our website address is: https://qualityginsengdirect.co.uk
If you have any questions about this policy or how we handle your data, you can contact us at info@qualityginsengdirect.co.uk.
What personal data we collect
We may collect and process the following personal information:
- Name
- Email address
- Billing and delivery address
- Order and payment details
- Any information you provide when contacting us via forms or email
Payment details are processed securely by our payment providers and are not stored on our servers.
How we use your data
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your order or enquiry
- Provide customer support
- Comply with legal and accounting requirements
We do not sell or rent your personal data to third parties.
Cookies
Our website uses cookies to improve your browsing experience and to ensure the site functions correctly.
Cookies may be used to:
- Remember items in your cart
- Analyse website traffic and usage
You can disable cookies in your browser settings if you prefer.
Embedded content from other websites
Pages on this website may include embedded content (for example videos or images).
Embedded content from other websites behaves in the same way as if you visited those websites directly.
Who we share your data with
We only share your data with trusted third parties where necessary, such as:
- Payment processors
- Delivery and courier services
- Website and hosting providers
These parties only receive the information necessary to perform their services.
How long we retain your data
We retain personal data only for as long as necessary to:
- Fulfil orders
- Meet legal, tax, and accounting obligations
When data is no longer required, it is securely deleted.
Your rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent where applicable
To exercise your rights, please contact us at info@qualityginsengdirect.co.uk.
Where your data is sent
Visitor information may be checked through automated spam detection services to protect our website.
Changes to this policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page.