UK and Northern Ireland
Free delivery on all orders.
We deliver by first class post within the UK and aim to ship all orders within 24 hours of the receipt of money. Orders are sent by Royal Mail service or a designated courier at our discretion.
We confirm all orders by an email and provide tracking number for your convenience.
Overseas deliveries
Please email us before placing your order by stating the amount of product required along with delivery address and destination country and we will supply postage costs.
Email us at info@qualityginsengdirect.co.uk
All orders will be dispatched by track and trace service and will require a signature on receipt
How Do I Return a Product?
We are proud of the quality of our products and as such, if you find that your products arrive with you in an unacceptable condition please email us directly at info@qualityginsengdirect.com to arrange for the return of goods.
All products have to be returned unopened in their original packaging within 14 days of the delivery.
We will not be responsible for the cost of postage and packaging to return products. We advise using a recorded delivery service for all returns, as we cannot accept the responsibility for lost parcels.
Contact Us
Quality Ginseng Direct
Email : info@qualityginsengdirect.co.uk
Tel – 07528751353
Address: 130 Hulme High Street, Manchester, M15 5JP, UK
We aim to reply to all emails within 24 hours.